They’re simply…. Common Sunrun Solar Complaints.
average.
Sunrun offers a battery storage option that can be purchased or leased called Brightbox. Sunrun, one of the largest U.S. residential solar installers, has become the second company to begin selling Tesla's Powerwall batteries to customers.
Companies cannot pay money or provide goods in order to remove or alter customer reviews. Read and a lot of positive and negative reviews from both companies. Sunrun Solar was very easy to deal with from the beginning providing a variety of quotes for my review. With Brightbox, customers can enjoy safe, clean, and reliable backup power in the event of a blackout. Sunrun’s customer reviews actually fare better than Vivint and Tesla – its top two competitors. Sunrun’s batteries will do that, but they will also be allowed to export electricity onto the grid in cases where the desired battery discharge is larger than the home’s consumption. As we saw above, reviews of Sunrun are typically an extreme dichotomy – either 5 stars with a great experience or 1 to 2-star horror stories. Sunrun Reviews Claimed This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters. I received quotes from both Tesla and Sunrun and the quotes are coming in less than $1k apart for similar systems (~7500kWh annual production system & battery). Quick to respond with all communication throughout the process. Brightbox also helps customers manage electricity costs by seamlessly optimizing when a home uses electricity generated by solar panels, stored in the battery, or from the grid. Installation was straight forward with it all happening during arranged times Their reviews aren’t shockingly lower than any of the others, but they aren’t incredible, either.
On review platform BestCompany, here’s how the review scores break down, as of October 2019: Sunrun: 3.6 out of 5, based on 1,339 reviews; Vivint: 1.7 out of 5, based on 531 reviews; Tesla/SolarCity: 2.6 out of 5, based on 661 reviews